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Lots of jargon sloshes around the conference rooms at tech firms; plenty of it seeps into other domains as well. Most of it is fairly unobjectionable. We’re all happy to be submariners, forever sending pings at each other. Taking things offline is probably preferable to taking them outside. And I’ll patiently wait for data to page into a brain that knows little to nothing about virtual memory. We all collectively look the other way when people utilize things that could have more simply been used, or leverage things that probably didn’t even bear mentioning.

What I can’t stand is resourcing.

Resources can be mined, drilled, or pumped out of the ground. They can be traded on exchanges. You can find them in libraries. You can have closets filled with resources: paper clips, toilet paper, white board makers (but where are the damned erasers?!). You might earn resources from a lucky roll of the dice. Resources are the basic stuff of planning and budgeting. But why oh why do we insist on referring to engineers as resources?

I'll trade my sheep for your ore.

An engineering manager asked me the other day, “does that project have the right resources?” What resources are those? Pens? Computers? Rare earth magnets? No, of course he meant engineers! And referring to engineers as resources suggests that they’re just as interchangeable and just as undifferentiated. While each engineer is not such a delicate snowflake—unique and beautiful—as to preclude some overlap, no engineer wants to be thought of as interchangeable; no engineer should be thought of as interchangeable as few engineers are interchangeable.

The folks in Human Resources at least deign to acknowledge that the resources that preoccupy their tabulations and ministrations are, after all, humans, and for that reason alone worthy of specialization. They attract a different type of specialist than, say, the resource-minders in the IT department who similarly need to keep their resources happy, cool, and supplied with a high bandwidth Internet connection. Yet we are all rendered resources in the eyes of Finance who more than once have let me trade real estate savings for engineering hires. FTEs (our preferred label) are still a unique type of resource, one that tends to appreciate over time. Which is just as well because otherwise we’d all be given away to underprivileged schools after three years, boxed up with the old laptops and other resources.

Referring to our colleagues as resources is dehumanizing, callous, and offensive. Language influences perception; these aren’t cogs, and they can’t be swapped like for like. Treating them like cogs leads to mistakes in judgement and I’ve seen it: smart engineers and smart managers who move columns around in a spreadsheet forgetting that satisfying formulas is only one goal and not the most primary one. These cogs have their own hopes, dreams, faults, and skills.

Let’s kill this one off. Let’s staff projects for success. When we need help let’s ask for additional people, or, if we’re more discerning than that, let’s ask for developers or program managers or masseurs. Managers, let’s manage teams of engineers; let’s learn what makes them different and celebrate those differences rather than guiding them to sameness. While we’re being magnanimous we can even extend this courtesy to contractors—yes, Finance, I know, we don’t pay for the warranty (health care plan). And when possible try to remember a name or two; the resources tend to like it.

Project Mayhem suffers a resourcing gap through unwanted attrition.

I started my blog June 17, 2004, tempted by the opportunity of Sun’s blogging policy, and cajoled by Bryan Cantrill’s presentation to the Solaris Kernel Team “Guerrilla Marketing” (net: Sun has forgotten about Solaris so let’s get the word out). I was a skeptical blogger. I even resisted the contraction “blog”, insisting on calling it “Adam Leventhal’s Weblog” as if linguistic purity would somehow elevate me above the vulgar blogspotter opining over toothpaste brands. (That linguistic purity did not, however, carry over into my early writing — my goodness it was painful to open that unearthed time capsule.)

A little about my blog. When I started blogging I was worried that I’d need to post frequently to build a readership. That was never going to happen. Fortunately aggregators (RSS feeds then; Twitter now) and web searches are far more relevant. My blog is narrow. There’s a lot about DTrace (a technology I helped develop), plenty in the last four years about Delphix (my employer), and samplings of flash memory, Galois fields, RAID, and musings on software and startups. The cumulative intersection consists of a single person. But — and this is hard to fathom — I’ve hosted a few hundred thousand unique visitors over the years. Aggregators pick up posts soon after posting; web searches drive traffic for years even on esoteric topics.

Ten years and 172 posts later, I wanted to see what lessons I could discern. So I turned to Google Analytics.

Most popular

3. I was surprised to see that my posts on double- and triple-parity RAID for ZFS have been among the most consistently read over the years since posting in 2006 and 2009 respectively. The former is almost exclusively an explanation of abstract algebra that I was taught in 2000, applied in 2006, and didn’t understand properly until 2009 — when wrote the post. The latter is catharsis from discovering errors in the published basis for our RAID implementation. I apparently considered it a personal affront.

2. When Oracle announced their DTrace port to Linux in 2011 a pair of posts broke the news and then deflated expectations — another personal affront — as the Oracle Linux efforts fell short of expectations (and continue to today). I had learned the lesson earlier that DTrace + a more popular operating system always garnered more interest.

1. In 2008 I posted about a defect in Apple’s DTrace implementation that was the result of it’s paranoid DRM protection. This was my perfect storm of blogging popularity: DTrace, more popular OS (Max OS X!), Apple-bashing, and DRM! The story was snapped up by Slashdot (Reddit of the mid-2000s) as “Apple Crippled Its DTrace Port” and by The Register’s Ashlee Vance (The Register’s Chris Mellor of the mid-2000s) as “Apple cripples Sun’s open source jewel: Hollywood love inspires DTrace bomb.” It’s safe to say that I’m not going to see another week with 49,312 unique visitors any time soon. And to be clear I’m deeply grateful to that original DTrace team at Apple — the subject of a different post.

And many more…

Some favorites of mine and of readers (views, time on site, and tweets) over the years:

2004 Solaris 10 11-20. Here was a fun one. Solaris 10 was a great release. Any of the top ten features would have been the headliner in a previous release so I did a series on some of the lesser features that deserved to make the marquee. (If anyone would like to fill in number 14, dynamic System V IPC, I’d welcome the submission.)

2004 Inside nohup -p. The nohup command had remained virtual untouched since being developed at Bell Labs by the late Joseph Ossanna (described as “a peach and a ramrod”). I enjoyed adding some 21st century magic, and suffocating the reader with the details.

2005 DTrace is open. It truly was an honor to have DTrace be the first open source component of Solaris. That I took the opportunity to descend to crush depth was a testament to the pride I took in that code. (tsj and Kamen, I’m seeing your comments now for the first time and will respond shortly.)

2005 Sanity and FUD. This one is honestly adorable. Only a naive believer could have been such a passionate defender of what would become Oracle Solaris.

2005 DTrace in the JavaOne Keynote. It was a trip to present to over 10,000 people at Moscone. I still haven’t brought myself to watch the video. Presentation tip: to get comfortable speaking to an audience of size N simply speak to an audience of size 10N.

2005 The mysteries of _init. I geeked out about some of the voodoo within the linker. And I’m glad I did because a few weeks ago that very post solved a problem for one of my colleagues. I found myself reading the post with fascination (of course having forgotten it completely).

2008 Hybrid Storage Pools in CACM. In one of my first published articles, I discussed how we were using flash memory — a niche product at the time — as a component in enterprise storage. Now, of course, flash has always been the obvious future of storage; no one had yet realized that at the time.

2012 Hardware Engineer. At Fishworks (building the ZFS Storage Appliance at Sun) I got the nickname “Adam Leventhal, Hardware Engineer” for my preternatural ability to fit round pegs in square holes; this post catalogued some of those experiments.

2013 The Holistic Engineer. My thoughts on what constitutes a great engineer; this has become a frequently referenced guidepost within Delphix engineering.

2013 Delphix plus three years. Obviously I enjoy anniversaries. This was both a fun one to plan and write, and the type of advice I wish I had taken to heart years ago.

You said something about lessons?

The popularity of those posts about DTrace for Mac OS X and Linux had suggested to me that controversy is more interesting than data. While that may be true, I think the real driver was news. With most tech publications regurgitating press releases, people appreciate real investigation and real analysis. (Though Google Analytics does show that popularity is inversely proportional to time on site i.e. thorough reading.)

If you want people to read (and understand) your posts, run a draft through one of those online grade-level calculators. Don’t be proud of writing at a 12th grade level; rewrite until 6th graders can understand. For complex subjects that may be difficult, but edit for clarity. Simpler is better.

Everyone needs an editor. I find accepting feedback to be incredibly difficult — painful — but it yields a better result. Find someone you trust to provide the right kind of feedback.

Early on blogging seemed hokey. Today it still can feel hokey — dispatches that feel directed at no one in particular. But I’d encourage just about any engineer to start a blog. It forces you to organize your ideas in a different and useful way, and it connects you with the broader community of users, developers, employees, and customers. For the past ten years I’ve walked into many customers who now start the conversation aware of topics and technology I care about.

Finally, reading those old blog posts was painful. I got (slightly) better the only way I knew how: repetition. Get the first 100 posts out of the way so that you can move on to the next 100. Don’t worry about readership. Don’t worry about popularity. Interesting content will find an audience, but think about your reader. Just start writing.

In this weblog, I’ve tried to stick to the facts, talk about the things I know about DTrace, Solaris and the industry, and not stray into the excrutiating minutia of the rest of my life. But:

The Red Sox Are Going To The World Series!!

Post World Series Update: It has been an amazing and unexpected elation I’ve carried with me this past week since the Sox won their first world series in my and my father’s lifetimes. My grandfather was born in 1919 — we would have loved to have seen this. Some of my earliest memories are of watching the Red Sox on my dad’s lap and the 1986 world series is the only time I can remember him shedding a tear. When the Sox were down 3-0 to the hated Yankees in the ALCS, I was crushed. I pledged not to watch games 4 and 5 because I was so emotionally invested in the game that watching them lose would be too painful and watching them win would just be a reminder of the impossibly high mountain they still had left to climb. But they I didn’t live up to my pledge and Ortiz won games 4 and 5 in dramatic fashion (with some help from Dave Roberts). When Lowe pitched a brilliant game 7 to seal their historic come back, I was amazing and delighted (and that’s to say nothing of the heroic efforts of Shilling and Pedro), but nothing compared to that moment with Foulke underhanded Renteria’s gounder to Doug Mientkiewicz and the entirety of Red Sox nation began the celebration.

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